Here are some of the most common FAQs regarding water restrictions in the City of West Sacramento:
- Does the city offer a “Cash for Grass” program? The city does not currently offer a rebate for converting turf areas to drought tolerant landscaping due to budget constraints. The State Department of Water Resources has been tasked by the Governor to implement a state-wide turf conversion rebate program, for which West Sacramento customers may be eligible. DWR is expected to release the program in later July/early August. Staff is tracking this option and has also applied for a grant to fund a city managed program.
- What are the current stage 3 restrictions? Watering of lawns and shrubs is limited to one day per week. Odd numbered street addresses may water on Saturday. Even numbers may water on Sunday. No watering between noon-6 p.m. No watering permitted Monday-Friday, except in food producing gardens and farms. Do not allow yard watering to runoff into gutters and streets. Do not use a hose to wash a vehicle unless it is fitted with a shut-off nozzle. Potable water may not be used for filling or refilling empty pools or ponds.
- Can my home or business receive an exemption and water more than one day per week or water on a weekday instead of the weekend? Other than for watering food producing trees and plants, there aren’t any exceptions to the one day per week watering schedule.
- How can I report water waste? Call the City’s Water Waste line at (916) 617-4545 or use the new West Sacramento Connect app.
- Why do the City Parks and Schools water during the week? City parks and schools are watering on alternative schedules due to the amount of acreage and heavy use of athletic fields and parks on weekends. The parks and streetscapes will be watered on weekdays when staff is present to respond to issues and to relieve pressure from the municipal water supply on weekends.
- Are there penalties for water waste? There are penalties for violations of the City’s water conservation Municipal Code Section 13.04.770 to 13.04.790 and for violations of the City’s Stage 3 Water Shortage Contingency Plan.
- When will the all of the residents have water meters? The water meter installation program is in full swing with anticipation of having meters installed at every water service by 2018 or sooner. The City is systematically installing meters in every neighborhood. The attached map shows the installation schedule by year. The City is also working to upgrade residential services that already have an existing meter with a radio read transceiver that allows the city to gather water use data in real time and provide this information to customers. This information is very useful in the current drought conditions to help determine if there are leaks in the system and provide the customer with actual water usage.
- I have a meter, but still pay flat rate. When will I start paying a metered rate for the water I use? Customers who have an existing meter may call the City’s Utility Billing Division at (916) 617-4589 to inquire about switching to metered rate. The City has also begun actively implementing the requirements in the Water Service Charges Book of Fees that requires all parcels and accounts that change ownership, and all new accounts, to convert from flat rate to metered water rates where a meter exists for the parcel or account. In addition, beginning in July, City utility bills will include usage data for the respective billing month for 2013, 2014 and 2015. This information may help rate payers better understand their water use patterns and if necessary, inspire changes in water consumption. Homes without meters will indicate that data is unavailable.